Posted on August 20, 2009 by Markku Remes
Next week, on Thursday 27 August, the first phase of a new 150 million euro terminal complex will be opened at Helsinki-Vantaa Airport to serve long-haul route and non-Schengen customers.
This is the first step towards a big change that will lies ahead in the autumn. Next Thursday, a customer arriving at the terminal will see [...]
Filed under: Service | Tagged: airport, My City Helsinki, restaurant, services, spa, terminal, terminal change, terminal extension, Via Helsinki, Via Lounge, Via Spa | No Comments »
Posted on July 16, 2009 by Markku Remes
Wednesday August 5 is a momentous day for Finnair. That is when the airline will concentrate all traffic and customer services at Helsinki-Vantaa airport’s Terminal 2 (T2), along with its other cooperation partner airlines. After the move, Finnair check-in and departure gates will be much closer to each other. Distances from one to the other [...]
Filed under: Service | Tagged: airport, Helsinki-Vantaa, T2, terminal | No Comments »
Posted on July 2, 2009 by Markku Remes
A pleasant flight consists of many different expectations and experiences regarding service. Every one of us hopes to make our way from the terminal door to the shops, lounge facilities and restaurants in the departure lounge as soon as possible. At the same time we all realize that to do so may just be wishful thinking, and in reality, there may be long queues at the check-in desks, security control, passport control, the ATM, and to the departure gate.
Filed under: Service | Tagged: airport, check-in, departure, luggage, tips | No Comments »
Posted on February 26, 2009 by Markku Remes
The new facilities will include a 250 seat via.lounge and a restful spa area, via.spa. The spa will contain four separate saunas, treatment rooms for ‘express’ treatments as well as those of a more leisurely nature, foot treatments of various kinds and a mineral water pool for health baths.
Filed under: Service | Tagged: airport, connection, fast lane, Finnair Plus, renovation, restaurant, sauna, spa, transfer | 1 Comment »
