We serve our customers

Posted on September 28, 2009 by Runway

Finnair’s customer service functions will operate as one organisation from 1st October. It is therefore an opportune time to introduce myself to our customers. We do all we can to make your journeys as enjoyable as possible.

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Flight instruments measure where we fly

Posted on September 24, 2009 by Jussi Ekman

Safe flying is based on the good training of the pilots and the technical condition of the aircraft. But the airport’s equipment is also vital. One of the most basic items on the lesson list for all trainee pilots is the use of Flight instruments. When you’re in the clouds, you can lose track of your own – and your aircraft’s – attitude in a matter of seconds if you only trust your instincts.

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Thank you and I’m sorry

Posted on September 10, 2009 by Helena Kaartinen

thank you for all your heart-warming feedback. And I’m sorry, but as far as I’m concerned, I’m sure there’s no need to say, “Who does she think she is!”
I’m quite aware of who I am – the feedback I’ve received so far has been quite frank, and even though it has mainly dealt with my outer assets, my identity is beginning to take shape.

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One maintenance visit? That will be two million euros.

Posted on September 4, 2009 by Vesa Paukkeri

Aircraft are a work of art put together using many engineering elements. The number of technologies in use is phenomenal. These technologies have to communicate smoothly with each other and often in challenging conditions. For example, the typical temperature for a scheduled flight cruising height is about -50 degrees Celsius, while the temperature at the [...]

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The Earth is not flat!

Posted on September 1, 2009 by Ville Iho

Finland is tucked away on the top edge of Europe – so why would anyone want to fly through it to get to Asia?
Even today, many people perceive the Earth as flat. The greatest difficulty in explaining Finnair’s strategy is still presented by a man who lived 500 years ago, Gerardus Mercator, who projected the [...]

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