 | Michael Cho on Changes in Finnair Plus freque… |
 | Norine Dowlen on Lost in translation |
 | Rae on Eco-trip or ego-trip? |
| Loretta on Eco-trip or ego-trip? |
 | Helena Kaartinen on Thank you and I’m s… |
Sometimes words put a damper on things; there may be too many of them or they may be the wrong ones. At other times, words are completely unnecessary, as you can simply sense the surrounding mood without a syllable being uttered.
Filed under: Service | Tagged: accident, emotion, feeling, flight, help | No Comments »
Next week, on Thursday 27 August, the first phase of a new 150 million euro terminal complex will be opened at Helsinki-Vantaa Airport to serve long-haul route and non-Schengen customers.
This is the first step towards a big change that will lies ahead in the autumn. Next Thursday, a customer arriving at the terminal will see [...]
Filed under: Service | Tagged: airport, My City Helsinki, restaurant, services, spa, terminal, terminal change, terminal extension, Via Helsinki, Via Lounge, Via Spa | No Comments »
When I bid him farewell at our destination, Mr. Kqwbrtmh (name still changed) flashed a big smile and said, “See you again soon!” A happy first-timer. Mission accomplished, I thought to myself, with an image of deafening applause and a standing ovation in my mind.
Filed under: Service | No Comments »
Where, how, why? To these questions, which are asked from me from time to time, I need to answer with quite a generalization, for there are so many places, manners and reasons to travel as there are people.
Filed under: Service | Tagged: cabin attendant, helena kaartinen, Service, travel | No Comments »
From June Finnair’s Sales Unit in Japan has been led by the long-serving Finnair employee Sakari “Sakke” Romu, who is also one of the company’s foremost experts on Japan. His first name may be an omen, because in Japanese ‘Sakari’ means the top, prime, first class.
Sakari started with Finnair in 1981. Through different sales roles [...]
Filed under: Uncategorized | Tagged: Japan, leisure traffic, Romu, Sakari, Sakke, sales, sales unit, travel | No Comments »
In his working time, the Finnair Technical Services Logistics Department’s Quality Coordinator Jussi Jalkanen provides training on official and quality matters and instructs acceptance inspectors. In his leisure time, Jussi is a passionate fisherman who has travelled all over the world and competed at World Championship level. Jussi reveals his favourite fishing places.
1. Portugal, Coruche, [...]
Filed under: Uncategorized | Tagged: fish, fishing, fishing places, hobby | 4 Comments »
